Urgent Medical Dispatcher: 24/7 Impact & Certification

Emergency Telecommunicator Services; Globe (AZ); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

Insurance coverage

Retirement benefits

Paid leave

Continuing education

Job summary

Emergency Telecommunicator Services in Globe, AZ seeks an Emergency Medical Dispatcher to support urgent medical responses. You will gather patient data, establish priorities, and coordinate ambulance resources using approved protocols.

Responsibilities include receiving calls, confirming locations, asking required questions, and relaying vital information to responders. A high school diploma and CPR certification are commonly required, with agency-specific qualifications varying.

Qualifications

• A high school diploma or recognized equivalent is commonly required.
• CPR certification may be required. EMT or paramedic credentials are not universal requirements for this role; consult the vacancy for the exact qualifications and accepted certification providers.

Responsibilities

• Receive calls involving illness, injury, and other medical emergencies
• Confirm the patient’s location, callback number, and access details
• Ask approved questions about the patient’s condition
• Determine response priority through the authorized medical dispatch system
• Dispatch or coordinate ambulance resources when included in the assignment
• Provide protocol-based instructions within current qualifications
• Relay patient information and scene hazards to responding personnel
• Document call processing and participate in quality-review activities

Education

High School Diploma or equivalent

Job description

Emergency Telecommunicator Services in Globe, AZ seeks an Emergency Medical Dispatcher to support urgent medical responses. You will gather patient data, establish priorities, and coordinate ambulance resources using approved protocols.

Responsibilities include receiving calls, confirming locations, asking required questions, and relaying vital information to responders. A high school diploma and CPR certification are commonly required, with agency-specific qualifications varying.