Emergency Medical Dispatcher — Fast, 24/7 Crisis Response

911 Emergency Communications; Milan (MN); On-site; USD 45,000 - 60,000; Full time

Benefits offered by this job

Insurance coverage

Retirement benefits

Paid leave

Employee-assistance services

Continuing education

Job summary

911 Emergency Communications in Milan, MN seeks Emergency Medical Dispatchers to handle urgent medical calls, verify locations, and coordinate EMS resources. You will follow approved protocols and provide instructions before responders arrive as trained and certified.

Role may require CPR certification and sponsored training; EMT or paramedic credentials are not universally required and depend on vacancy specifics.

Qualifications

• High school diploma or equivalent required.
• CPR certification may be required.
• EMT or paramedic credentials are not universal requirements; consult vacancy for exact qualifications and accepted certification providers.

Responsibilities

• Receive calls involving illness, injury, and other medical emergencies.
• Confirm the patient’s location, callback number, and access details.
• Ask approved questions about the patient’s condition.
• Determine response priority through the authorized medical dispatch system.
• Dispatch or coordinate ambulance resources when included in the assignment.
• Provide protocol-based instructions within current qualifications.
• Relay patient information and scene hazards to responding personnel.
• Document call processing and participate in quality-review activities.

Education

High school diploma or recognized equivalent

Job description

911 Emergency Communications in Milan, MN seeks Emergency Medical Dispatchers to handle urgent medical calls, verify locations, and coordinate EMS resources. You will follow approved protocols and provide instructions before responders arrive as trained and certified.

Role may require CPR certification and sponsored training; EMT or paramedic credentials are not universally required and depend on vacancy specifics.