24/7 Emergency Medical Dispatcher — Impactful Dispatch Pro

Emergency Telecommunicator Services; Milan (PA); On-site; USD 42,000 - 56,000; Full time

Benefits offered by this job

Insurance coverage

Retirement benefits

Paid leave

Employee assistance services

Continuing education

Certification support

Shift premiums

Job summary

Emergency Telecommunicator Services in Milan, PA seeks an Emergency Medical Dispatcher to handle urgent calls, verify locations, and assign priorities. You will work in a fast-paced environment, coordinating ambulance resources and ensuring accurate information flow to responders.

Applicants should have a High School diploma, Emergency Medical Dispatcher certification, and CPR certification; EMT/paramedic credentials are not universally required and may vary by vacancy.

Qualifications

• High school diploma or recognized equivalent is commonly required.
• Emergency Medical Dispatcher certification before appointment may be required.
• CPR certification may be required.
• EMT or paramedic credentials are not universal requirements; consult vacancy.

Responsibilities

• Receive calls involving illness, injury, and other medical emergencies.
• Confirm patient location, callback number, and access details.
• Ask approved questions about the patient’s condition.
• Determine response priority through the authorized medical dispatch system.
• Dispatch or coordinate ambulance resources when included in the assignment.
• Provide protocol-based instructions within current qualifications.
• Relay patient information and scene hazards to responding personnel.
• Document call processing and participate in quality-review activities.

Education

High School Diploma or equivalent

Emergency Medical Dispatcher certification

CPR certification

EMT or paramedic credentials not universally required

Job description

Emergency Telecommunicator Services in Milan, PA seeks an Emergency Medical Dispatcher to handle urgent calls, verify locations, and assign priorities. You will work in a fast-paced environment, coordinating ambulance resources and ensuring accurate information flow to responders.

Applicants should have a High School diploma, Emergency Medical Dispatcher certification, and CPR certification; EMT/paramedic credentials are not universally required and may vary by vacancy.