Emergency Medical Dispatcher – Dynamic, Impactful Calls

911 Emergency Communications; Tuscumbia (MO); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

Insurance coverage

Retirement benefits

Paid leave

Employee-assistance services

Continuing education

Certification support

Shift premiums

Job summary

911 Emergency Communications in Missouri is actively seeking Emergency Medical Dispatchers to handle urgent calls, verify locations, and assign appropriate resources. You will operate under approved dispatch protocols, provide critical instructions, and participate in ongoing quality improvement.

Ideal candidates hold a high school diploma or equivalent, with CPR certification and EMD training; EMT or paramedic credentials may be required by some vacancies.

Qualifications

• A high school diploma or recognized equivalent is commonly required.
• CPR certification and additional coursework may be required.
• EMT or paramedic credentials are not universal requirements; consult the vacancy for the exact qualifications and accepted certification providers.

Responsibilities

• Receive calls involving illness, injury, and other medical emergencies.
• Confirm the patient’s location, callback number, and access details.
• Ask approved questions about the patient’s condition.
• Determine response priority through the authorized medical dispatch system.
• Dispatch or coordinate ambulance resources when included in the assignment.
• Provide protocol-based instructions within current qualifications.
• Relay patient information and scene hazards to responding personnel.
• Document call processing and participate in quality-review activities.

Skills

Emergency call handling

Multitasking

Calm under pressure

Effective communication

Education

High school diploma or equivalent

Emergency Medical Dispatcher certification

CPR certification

Job description

911 Emergency Communications in Missouri is actively seeking Emergency Medical Dispatchers to handle urgent calls, verify locations, and assign appropriate resources. You will operate under approved dispatch protocols, provide critical instructions, and participate in ongoing quality improvement.

Ideal candidates hold a high school diploma or equivalent, with CPR certification and EMD training; EMT or paramedic credentials may be required by some vacancies.