Emergency Medical Dispatcher — Critical Care Communications

Emergency Telecommunicator Services; Topanga (CA); On-site; USD 52,000 - 74,000; Full time

Benefits offered by this job

Insurance coverage

Retirement benefits

Paid leave

Continuing education

Job summary

Emergency Telecommunicator Services seeks Emergency Medical Dispatchers for Topanga, CA. Roles include handling medical emergency calls, confirming location and contact details, and coordinating ambulance resources. Training and certification oversight are provided according to agency protocols.

Qualification typically requires a high school diploma; CPR certification may be required, with EMT/paramedic credentials not universally required. Ongoing certification and background checks apply.

Qualifications

• A high school diploma or recognized equivalent is commonly required.
• CPR certification may be required; EMT or paramedic credentials are not universal requirements.

Responsibilities

• Receive calls involving illness, injury, and other medical emergencies.
• Confirm the patient’s location, callback number, and access details.
• Ask approved questions about the patient’s condition.
• Determine response priority through the authorized medical dispatch system.
• Dispatch or coordinate ambulance resources when included in the assignment.
• Provide protocol-based instructions within current qualifications.
• Relay patient information and scene hazards to responding personnel.
• Document call processing and participate in quality-review activities.

Education

High school diploma or GED

Job description

Emergency Telecommunicator Services seeks Emergency Medical Dispatchers for Topanga, CA. Roles include handling medical emergency calls, confirming location and contact details, and coordinating ambulance resources. Training and certification oversight are provided according to agency protocols.

Qualification typically requires a high school diploma; CPR certification may be required, with EMT/paramedic credentials not universally required. Ongoing certification and background checks apply.