Emergency Medical Dispatcher - 24/7 Critical-Care Calls

County Emergency Communications; West Hollywood (CA); On-site; USD 50,000 - 75,000; Full time

Benefits offered by this job

Insurance coverage

Retirement benefits

Paid leave

Continuing education

Job summary

County Emergency Communications is offering Emergency Medical Dispatcher opportunities in West Hollywood, CA. Dispatchers gather patient and incident information, determine response priorities, and support coordination of emergency medical resources according to approved protocols.

Role may include providing instructions before responders arrive; candidates typically need a high school diploma and Emergency Medical Dispatcher certification, with CPR certification often required.

Qualifications

• High school diploma or equivalent commonly required.
• Emergency Medical Dispatcher certification may be required before appointment.
• CPR certification and additional coursework may be required.

Responsibilities

• Receive calls involving illness, injury, and other medical emergencies
• Confirm the patient’s location, callback number, and access details
• Ask approved questions about the patient’s condition
• Determine response priority through the authorized medical dispatch system
• Dispatch or coordinate ambulance resources when included in the assignment
• Provide protocol-based instructions within current qualifications
• Relay patient information and scene hazards to responding personnel
• Document call processing and participate in quality-review activities

Education

High school diploma or equivalent

Emergency Medical Dispatcher certification

CPR certification

Job description

County Emergency Communications is offering Emergency Medical Dispatcher opportunities in West Hollywood, CA. Dispatchers gather patient and incident information, determine response priorities, and support coordination of emergency medical resources according to approved protocols.

Role may include providing instructions before responders arrive; candidates typically need a high school diploma and Emergency Medical Dispatcher certification, with CPR certification often required.