Emergency Medical Dispatcher: High-Impact 24/7 Ops (CA)

Emergency Telecommunicator Services; West Chatsworth (CA); On-site; USD 45,000 - 75,000; Full time

Benefits offered by this job

Insurance coverage

Retirement benefits

Paid leave

Continuing education

Job summary

Emergency Telecommunicator Services in Chatsworth, CA seeks an Emergency Medical Dispatcher to handle urgent medical calls, verify location and details, and initiate appropriate EMS response. The role requires certification and strong communication under pressure.

Candidates should be trained in emergency protocols and capable of operating dispatch systems, documenting accurately, and supporting responders through critical incidents. Shift work, overtime, and ongoing training are expected.

Qualifications

• High school diploma or equivalent required; EMT/paramedic not always required.
• EMD certification preferred or required per vacancy details.
• Shifts may include overnight, weekends, and holidays; overtime possible.

Responsibilities

• Receive calls involving illness, injury, and medical emergencies.
• Confirm patient location, callback number, and access details.
• Ask approved questions about patient condition.
• Determine response priority through the dispatch system.
• Dispatch or coordinate ambulance resources when assigned.
• Provide protocol-based instructions within qualifications.
• Relay patient information and scene hazards to responders.
• Document call processing and support quality reviews.

Skills

Call handling

Communication

Multitasking

Attention to detail

Education

Emergency Medical Dispatcher certification

High School diploma or equivalent

Tools

Emergency dispatch system

Dispatch software

Job description

Emergency Telecommunicator Services in Chatsworth, CA seeks an Emergency Medical Dispatcher to handle urgent medical calls, verify location and details, and initiate appropriate EMS response. The role requires certification and strong communication under pressure.

Candidates should be trained in emergency protocols and capable of operating dispatch systems, documenting accurately, and supporting responders through critical incidents. Shift work, overtime, and ongoing training are expected.