Emergency Medical Dispatcher: Critical Care Calls

Emergency Telecommunicator Services; Auburn (IL); On-site; USD 42,000 - 64,000; Full time

Job summary

Emergency Telecommunicator Services seeks an Emergency Medical Dispatcher for Auburn, IL. This role handles urgent medical calls, confirms locations, prioritizes responses, and coordinates ambulance resources using approved protocols.

Candidates typically have a high school diploma, CPR certification, and strong communication skills. Some agencies may require additional training or EMS credentials; review the vacancy for exact qualifications and appointment terms.

Qualifications

• High school diploma or recognized equivalent required.
• CPR certification; additional coursework may be required.
• EMT or paramedic credentials are not universally required; verify vacancy.

Responsibilities

• Receive calls involving illness, injury, and other medical emergencies
• Confirm the patient's location, callback number, and access details
• Ask approved questions about the patient's condition
• Determine response priority through the authorized medical dispatch system
• Dispatch or coordinate ambulance resources when included in the assignment
• Provide protocol-based instructions within current qualifications
• Relay patient information and scene hazards to responding personnel
• Document call processing and participate in quality-review activities

Skills

Strong communication

Multitasking

Attention to detail

Education

High school diploma

Job description

Emergency Telecommunicator Services seeks an Emergency Medical Dispatcher for Auburn, IL. This role handles urgent medical calls, confirms locations, prioritizes responses, and coordinates ambulance resources using approved protocols.

Candidates typically have a high school diploma, CPR certification, and strong communication skills. Some agencies may require additional training or EMS credentials; review the vacancy for exact qualifications and appointment terms.