Emergency Medical Dispatcher: Critical Calls & Rescue

County Emergency Communications; Selma (NC); On-site; USD 36,000 - 60,000; Full time

Benefits offered by this job

Insurance coverage

Retirement benefits

Paid leave

Employee-assistance services

Continuing education

Job summary

County Emergency Communications in Selma, NC is seeking Emergency Medical Dispatchers to join our operations. You will gather patient and incident details, establish priorities, and coordinate EMS resources, working on approved protocols to guide responders.

Responsibilities include receiving calls, confirming locations, asking key questions, determining priority, dispatching resources, and documenting interactions.

Qualifications

• High school diploma or equivalent commonly required.
• CPR certification may be required.

Responsibilities

• Receive calls involving illness, injury, and other medical emergencies
• Confirm the patient’s location, callback number, and access details
• Ask approved questions about the patient’s condition
• Determine response priority through the authorized medical dispatch system
• Dispatch or coordinate ambulance resources when included in the assignment
• Provide protocol-based instructions within current qualifications
• Relay patient information and scene hazards to responding personnel
• Document call processing and participate in quality-review activities

Education

High school diploma or equivalent

Job description

County Emergency Communications in Selma, NC is seeking Emergency Medical Dispatchers to join our operations. You will gather patient and incident details, establish priorities, and coordinate EMS resources, working on approved protocols to guide responders.

Responsibilities include receiving calls, confirming locations, asking key questions, determining priority, dispatching resources, and documenting interactions.