Emergency Medical Dispatcher – 24/7 Critical Call & Dispatch

911 Emergency Communications; Selma (CA); On-site; USD 52,000 - 76,000; Full time

Benefits offered by this job

Insurance coverage

Retirement benefits

Paid leave

Continuing education

Job summary

911 Emergency Communications in Selma, CA is seeking qualified Emergency Medical Dispatchers to handle urgent medical calls, verify locations, and coordinate EMS resources. Personnel follow approved medical dispatch protocols and maintain compliance with oversight requirements.

Role may require CPR and relevant certifications; emphasis on accurate data collection, priority setting, and protocol-based guidance to responders.

Qualifications

• High school diploma or recognized equivalent required.
• CPR certification and additional coursework may be required.
• Emergency Medical Dispatcher certification before appointment may be required depending on vacancy.

Responsibilities

• Receive calls involving illness, injury, and other medical emergencies.
• Confirm the patient's location, callback number, and access details.
• Ask approved questions about the patient's condition.
• Determine response priority through the authorized medical dispatch system.
• Dispatch or coordinate ambulance resources when included in the assignment.
• Provide protocol-based instructions within current qualifications.
• Relay patient information and scene hazards to responding personnel.
• Document call processing and participate in quality-review activities.

Education

High school diploma or GED

Emergency Medical Dispatcher certification

Job description

911 Emergency Communications in Selma, CA is seeking qualified Emergency Medical Dispatchers to handle urgent medical calls, verify locations, and coordinate EMS resources. Personnel follow approved medical dispatch protocols and maintain compliance with oversight requirements.

Role may require CPR and relevant certifications; emphasis on accurate data collection, priority setting, and protocol-based guidance to responders.