Emergency Medical Dispatcher — Critical Call Center Pro

County Emergency Communications; Osmond (NE); On-site; USD 42,000 - 64,000; Full time

Benefits offered by this job

Healthcare enhancements

Shift flexibility

Job summary

County Emergency Communications in Osmond, NE seeks Emergency Medical Dispatchers to support urgent medical requests by gathering information, establishing priorities, and coordinating resources according to agency protocols.

Applicants typically need a high school diploma; CPR certification may be required. Training or sponsored programs may apply. Overnight and weekend shifts may be part of the assignment, with strict confidentiality and adherence to safety standards.

Qualifications

• High school diploma or recognized equivalent commonly required.
• CPR certification may be required; EMT or paramedic credentials not universal for this role.
• Employer may require sponsored training or recognition of certifications by the vacancy.

Responsibilities

• Receive calls involving illness, injury, and other medical emergencies.
• Confirm patient location, callback number, and access details.
• Ask approved questions about the patient’s condition.
• Determine response priority through the authorized medical dispatch system.
• Dispatch or coordinate ambulance resources when included in the assignment.
• Provide protocol-based instructions within current qualifications.
• Relay patient information and scene hazards to responding personnel.
• Document call processing and participate in quality-review activities.

Job description

County Emergency Communications in Osmond, NE seeks Emergency Medical Dispatchers to support urgent medical requests by gathering information, establishing priorities, and coordinating resources according to agency protocols.

Applicants typically need a high school diploma; CPR certification may be required. Training or sponsored programs may apply. Overnight and weekend shifts may be part of the assignment, with strict confidentiality and adherence to safety standards.