Emergency Medical Dispatcher – 24/7 Critical Call Center

County Emergency Communications; Wolbach (NE); On-site; USD 32,000 - 52,000; Full time

Benefits offered by this job

Insurance coverage

Retirement benefits

Paid leave

Employee-assistance services

Continuing education

Certification support

Shift premiums

Job summary

County Emergency Communications in Wolbach, NE seeks Emergency Medical Dispatchers to collect patient and incident details, establish response priorities, and coordinate emergency medical resources using approved dispatch protocols. A high school diploma or equivalent is commonly required; CPR certification may be required, and EMT or paramedic credentials are not universal.

Positions may include overnight, weekend, and holiday shifts with possible overtime.

Qualifications

• A high school diploma or recognized equivalent is commonly required.
• EMD certification may be required prior to appointment.
• CPR certification and additional coursework may be required.
• EMT or paramedic credentials are not universal requirements; consult the vacancy for exact qualifications.

Responsibilities

• Receive calls involving illness, injury, and other medical emergencies
• Confirm the patient’s location, callback number, and access details
• Ask approved questions about the patient’s condition
• Determine response priority through the authorized medical dispatch system
• Dispatch or coordinate ambulance resources when included in the assignment
• Provide protocol-based instructions within current qualifications
• Relay patient information and scene hazards to responding personnel
• Document call processing and participate in quality-review activities

Education

High School Diploma or GED

EMD Certification

CPR Certification

Job description

County Emergency Communications in Wolbach, NE seeks Emergency Medical Dispatchers to collect patient and incident details, establish response priorities, and coordinate emergency medical resources using approved dispatch protocols. A high school diploma or equivalent is commonly required; CPR certification may be required, and EMT or paramedic credentials are not universal.

Positions may include overnight, weekend, and holiday shifts with possible overtime.