Emergency Medical Dispatcher — 24/7 Critical Care Communications

911 Emergency Communications; Seward (NE); On-site; USD 42,000 - 64,000; Full time

Benefits offered by this job

Insurance

Retirement benefits

Paid leave

Employee assistance

Continuing education

Certification support

Shift premiums

Job summary

911 Emergency Communications in Milford, NE seeks an Emergency Medical Dispatcher to handle urgent medical calls, verify locations, and guide responders. You will operate under approved protocols, manage dispatch priorities, and coordinate ambulance resources as needed.

The role may require overnight shifts, holidays, weekends, and overtime based on staffing and demand. A high school diploma and CPR/EMD credentials may be required or sponsored by the employer.

Qualifications

• High school diploma or equivalent required or preferred.
• EMD certification may be required or sponsored per vacancy.
• CPR certification or coursework may be required.

Responsibilities

• Receive calls involving illness, injury, and other medical emergencies.
• Confirm patient location, callback number, and access details.
• Ask approved questions about patient condition.
• Determine response priority through the medical dispatch system.
• Dispatch or coordinate ambulance resources as assigned.
• Provide protocol-based instructions within qualifications.
• Relay patient information and scene hazards to responders.
• Document call processing and participate in quality-review activities.

Skills

Active listening

Multitasking

Data entry

Communication

Education

High school diploma

Job description

911 Emergency Communications in Milford, NE seeks an Emergency Medical Dispatcher to handle urgent medical calls, verify locations, and guide responders. You will operate under approved protocols, manage dispatch priorities, and coordinate ambulance resources as needed.

The role may require overnight shifts, holidays, weekends, and overtime based on staffing and demand. A high school diploma and CPR/EMD credentials may be required or sponsored by the employer.