Emergency Medical Dispatcher — Critical Response & Dispatch

County Emergency Communications; Hildreth (NE); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

Insurance coverage

Retirement benefits

Paid leave

Continuing education

Job summary

County Emergency Communications in Hildreth, Nebraska seeks an Emergency Medical Dispatcher to receive medical calls, verify locations and details, and assign/coordinate ambulance resources based on established protocols. Training and certification in medical dispatch are preferred; CPR may be required.

The role involves adherence to protocols, data entry, and high-quality documentation. Employees may work overnight shifts or rotating schedules as needed, with opportunity for ongoing education

Qualifications

• High school diploma commonly required.
• Emergency Medical Dispatcher certification may be required before appointment.
• CPR certification may be required.

Responsibilities

• Receive calls involving illness, injury, and other medical emergencies.
• Confirm patient location, callback number, and access details.
• Ask approved questions about patient condition.
• Determine response priority through the dispatch system.
• Coordinate ambulance resources when assigned.
• Provide protocol-based instructions.
• Relay patient information and scene hazards to responders.
• Document call processing and participate in quality-review activities.

Skills

Communication skills

Multitasking

Stress management

Data entry

Education

High school diploma

EMD certification

CPR certification

Tools

N/A

Job description

County Emergency Communications in Hildreth, Nebraska seeks an Emergency Medical Dispatcher to receive medical calls, verify locations and details, and assign/coordinate ambulance resources based on established protocols. Training and certification in medical dispatch are preferred; CPR may be required.

The role involves adherence to protocols, data entry, and high-quality documentation. Employees may work overnight shifts or rotating schedules as needed, with opportunity for ongoing education