Emergency Medical Dispatcher — Critical Care Call Specialist

911 Emergency Communications; Imbler (OR); On-site; USD 42,000 - 66,000; Full time

Job summary

911 Emergency Communications in Imbler, Oregon seeks dedicated Emergency Medical Dispatchers to handle urgent medical calls and support EMS coordination. Responsibilities include confirming locations, prioritizing responses, and guiding responders with protocol-based instructions.

Applicants should have a high school diploma or equivalent, CPR certification, and may require EMD or related credentials. The role may involve overnight or shift work and adherence to medical dispatch protocols.

Qualifications

• High school diploma or recognized equivalent commonly required.
• CPR certification and additional coursework may be required.
• EMT or paramedic credentials are not universal requirements; consult vacancy for exact qualifications.

Responsibilities

• Receive calls involving illness, injury, and other medical emergencies.
• Confirm the patient’s location, callback number, and access details.
• Ask approved questions about the patient’s condition.
• Determine response priority through the authorized medical dispatch system.
• Dispatch or coordinate ambulance resources when included in the assignment.
• Provide protocol-based instructions within current qualifications.
• Relay patient information and scene hazards to responding personnel.
• Document call processing and participate in quality-review activities.

Skills

CPR certification

EMD certification

Communication skills

Education

High school diploma or equivalent

CPR certification

EMD certification

Job description

911 Emergency Communications in Imbler, Oregon seeks dedicated Emergency Medical Dispatchers to handle urgent medical calls and support EMS coordination. Responsibilities include confirming locations, prioritizing responses, and guiding responders with protocol-based instructions.

Applicants should have a high school diploma or equivalent, CPR certification, and may require EMD or related credentials. The role may involve overnight or shift work and adherence to medical dispatch protocols.