Emergency Medical Dispatcher - Critical 24/7 Protocol-Driven Ops

911 Emergency Communications; Whitman (NE); On-site; USD 42,000 - 66,000; Full time

Benefits offered by this job

Insurance coverage

Retirement benefits

Paid leave

Continuing education

Certification support

Shift premiums

Job summary

911 Emergency Communications in Whitman, NE is hiring Emergency Medical Dispatchers to handle urgent medical calls, collect location data, and coordinate responders.

The role emphasizes protocol-based instruction, prioritization, and ongoing training; applicants should have a high school diploma and may need CPR certification or EMS credentials, with overtime and rotating schedules common.

Qualifications

• High school diploma or recognized equivalent required.
• Emergency Medical Dispatcher certification preferred or may be sponsored.
• CPR certification may be required.
• Background checks and medical screenings required.

Responsibilities

• Receive calls involving illness, injury, and other medical emergencies
• Confirm the patient's location, callback number, and access details
• Ask approved questions about the patient's condition
• Determine response priority through the authorized medical dispatch system
• Dispatch or coordinate ambulance resources when included in the assignment
• Provide protocol-based instructions within current qualifications
• Relay patient information and scene hazards to responding personnel
• Document call processing and participate in quality-review activities

Education

High School Diploma

Job description

911 Emergency Communications in Whitman, NE is hiring Emergency Medical Dispatchers to handle urgent medical calls, collect location data, and coordinate responders.

The role emphasizes protocol-based instruction, prioritization, and ongoing training; applicants should have a high school diploma and may need CPR certification or EMS credentials, with overtime and rotating schedules common.