EMS Emergency Dispatcher - 24/7 Critical Communications Pro

911 Emergency Communications; Wayland (MO); On-site; USD 42,000 - 58,000; Full time

Job summary

911 Emergency Communications in Wayland, MO is seeking qualified Emergency Medical Dispatchers to manage urgent medical calls, verify locations, and coordinate ambulance responses. You will follow approved medical dispatch protocols and provide protocol-based guidance to callers while maintaining documentation and quality-review standards.

The role may require CPR certification and sponsor training for the dispatcher credential.

Qualifications

• High school diploma or equivalent required.
• CPR certification may be required; EMT/paramedic credentials vary by vacancy.
• Emergency Medical Dispatcher certification or sponsorship training may be required.

Responsibilities

• Receive calls involving illness, injury, and other medical emergencies
• Confirm the patient’s location, callback number, and access details
• Ask approved questions about the patient’s condition
• Determine response priority through the authorized medical dispatch system
• Dispatch or coordinate ambulance resources when included in the assignment
• Provide protocol-based instructions within current qualifications
• Relay patient information and scene hazards to responding personnel
• Document call processing and participate in quality-review activities

Education

High school diploma or equivalent

CPR certification

Emergency Medical Dispatcher certification/training (sponsorship possible)

Job description

911 Emergency Communications in Wayland, MO is seeking qualified Emergency Medical Dispatchers to manage urgent medical calls, verify locations, and coordinate ambulance responses. You will follow approved medical dispatch protocols and provide protocol-based guidance to callers while maintaining documentation and quality-review standards.

The role may require CPR certification and sponsor training for the dispatcher credential.