Emergency Medical Dispatcher - 24/7 Urgent Response & Dispatch

Emergency Telecommunicator Services; Otley (IA); On-site; USD 36,000 - 52,000; Full time

Benefits offered by this job

Insurance coverage

Job summary

Emergency Telecommunicator Services in Otley, IA seeks qualified Emergency Medical Dispatchers to handle urgent medical calls, verify locations, and coordinate responses under approved protocols.

Role may involve overnight shifts, weekends, holidays, and overtime, requiring calm, precise data entry, and adherence to medical oversight. Training and certification are provided as needed.

Qualifications

• High school diploma or equivalent is commonly required.
• Emergency Medical Dispatcher certification may be required before appointment.
• CPR certification and additional coursework may be required.

Responsibilities

• Receive calls involving illness, injury, and other medical emergencies.
• Confirm the patient’s location, callback number, and access details.
• Ask approved questions about the patient’s condition.
• Determine response priority through the authorized medical dispatch system.
• Dispatch or coordinate ambulance resources when included in the assignment.
• Provide protocol-based instructions within current qualifications.
• Relay patient information and scene hazards to responding personnel.
• Document call processing and participate in quality-review activities.

Education

High school diploma or recognized equivalent

Emergency Medical Dispatcher certification

Job description

Emergency Telecommunicator Services in Otley, IA seeks qualified Emergency Medical Dispatchers to handle urgent medical calls, verify locations, and coordinate responses under approved protocols.

Role may involve overnight shifts, weekends, holidays, and overtime, requiring calm, precise data entry, and adherence to medical oversight. Training and certification are provided as needed.