Emergency Medical Dispatcher — 24/7 Medical Communications

County Emergency Communications; San Francisco (CA); On-site; USD 60,000 - 90,000; Full time

Benefits offered by this job

Insurance coverage

Retirement benefits

Paid leave

Continuing education

Job summary

County Emergency Communications in Potrero, CA seeks Emergency Medical Dispatchers to gather patient data, set response priorities, and coordinate EMS resources using approved protocols. The role involves console work, night and weekend shifts, and adherence to medical oversight.

Required education notes include a high school diploma or equivalent; CPR may be required and EMT/paramedic credentials are not universal. Apply as directed by the vacancy.

Qualifications

• High school diploma or recognized equivalent is commonly required.
• CPR certification may be required.
• EMT or paramedic credentials are not universal requirements; consult vacancy.

Responsibilities

• Receive calls involving illness, injury, and other medical emergencies
• Confirm the patient's location, callback number, and access details
• Ask approved questions about the patient's condition
• Determine response priority through the authorized medical dispatch system
• Dispatch or coordinate ambulance resources when included in the assignment
• Provide protocol-based instructions within current qualifications
• Relay patient information and scene hazards to responding personnel
• Document call processing and participate in quality-review activities

Education

High school diploma or equivalent

Job description

County Emergency Communications in Potrero, CA seeks Emergency Medical Dispatchers to gather patient data, set response priorities, and coordinate EMS resources using approved protocols. The role involves console work, night and weekend shifts, and adherence to medical oversight.

Required education notes include a high school diploma or equivalent; CPR may be required and EMT/paramedic credentials are not universal. Apply as directed by the vacancy.