Emergency Medical Dispatcher — 24/7 Life-Saving Communications

911 Emergency Communications; Kill Devil Hills (NC); On-site; USD 42,000 - 64,000; Full time

Benefits offered by this job

Insurance

Retirement benefits

Paid leave

Continuing education

Job summary

911 Emergency Communications in Kill Devil Hills, NC seeks Emergency Medical Dispatchers to handle urgent medical calls. You will gather caller information, determine priorities, and coordinate EMS resources according to approved protocols.

Responsibilities include providing protocol-based instructions, confirming location, and supporting responders. A high school diploma is commonly required; EMS certification may be preferred.

Qualifications

• High school diploma or equivalent is commonly required.
• Certification as Emergency Medical Dispatcher may be required or sponsored; consult vacancy for exact qualifications.

Responsibilities

• Receive calls involving illness, injury, and other medical emergencies
• Confirm the patient's location, callback number, and access details
• Ask approved questions about the patient's condition
• Determine response priority through the authorized medical dispatch system
• Dispatch or coordinate ambulance resources when included in the assignment
• Provide protocol-based instructions within current qualifications
• Relay patient information and scene hazards to responding personnel
• Document call processing and participate in quality-review activities

Education

High school diploma or equivalent

Job description

911 Emergency Communications in Kill Devil Hills, NC seeks Emergency Medical Dispatchers to handle urgent medical calls. You will gather caller information, determine priorities, and coordinate EMS resources according to approved protocols.

Responsibilities include providing protocol-based instructions, confirming location, and supporting responders. A high school diploma is commonly required; EMS certification may be preferred.