Emergency Medical Dispatcher — 24/7 Life-Saving Coordination

Emergency Telecommunicator Services; Hematite (MO); On-site; USD 42,000 - 66,000; Full time

Benefits offered by this job

Insurance coverage

Retirement benefits

Paid leave

Education and certification support

Job summary

Emergency Telecommunicator Services seeks an Emergency Medical Dispatcher in Hematite, MO to handle urgent medical calls, verify locations, and coordinate ambulance resources. The role requires following approved dispatch protocols and maintaining patient information with strict confidentiality.

Candidates should have a high school diploma or equivalent; CPR and additional training may be needed. Some organizations require EMT or paramedic credentials, while others may sponsor certifications.

Qualifications

• A high school diploma or recognized equivalent is commonly required.
• CPR certification and additional coursework may be required.

Responsibilities

• Receive calls involving illness, injury, and other medical emergencies.
• Confirm the patient’s location, callback number, and access details.
• Ask approved questions about the patient’s condition.
• Determine response priority through the authorized medical dispatch system.
• Dispatch or coordinate ambulance resources when included in the assignment.
• Provide protocol-based instructions within current qualifications.
• Relay patient information and scene hazards to responding personnel.
• Document call processing and participate in quality-review activities.

Education

High school diploma or recognized equivalent

Job description

Emergency Telecommunicator Services seeks an Emergency Medical Dispatcher in Hematite, MO to handle urgent medical calls, verify locations, and coordinate ambulance resources. The role requires following approved dispatch protocols and maintaining patient information with strict confidentiality.

Candidates should have a high school diploma or equivalent; CPR and additional training may be needed. Some organizations require EMT or paramedic credentials, while others may sponsor certifications.