EMS Dispatcher: 24/7 Urgent Care Coordination

Emergency Telecommunicator Services; Holliday (MO); On-site; USD 40,000 - 56,000; Full time

Benefits offered by this job

Insurance coverage

Retirement benefits

Paid leave

Continuing education

Certification support

Shift premiums

Job summary

Emergency Telecommunicator Services is seeking an Emergency Medical Dispatcher in Holliday, MO. The role focuses on receiving calls, gathering critical information, and coordinating emergency response according to dispatch protocols.

Applicants should have a high school diploma or equivalent; CPR certification is often required, with EMT/Paramedic credentials optional depending on vacancy. Overtime and shift work may be involved.

Qualifications

• High school diploma or equivalent commonly required.
• CPR certification and coursework may be required.
• EMT or Paramedic credentials are not universally required; check vacancy for specifics.
• Sponsorship training may be provided by some employers.

Responsibilities

• Receive calls involving illness, injury, and other medical emergencies.
• Confirm patient location, callback number, and access details.
• Ask approved questions about patient condition.
• Determine response priority using the authorized dispatch system.
• Dispatch or coordinate ambulance resources when assigned.
• Provide protocol-based instructions within current qualifications.
• Relay patient information and scene hazards to responders.
• Document call processing and participate in quality-review activities.

Skills

Communication

Decision making

Team coordination

Education

High school diploma or equivalent

Emergency Medical Dispatcher certification

CPR certification

EMT/Paramedic credentials (optional)

Job description

Emergency Telecommunicator Services is seeking an Emergency Medical Dispatcher in Holliday, MO. The role focuses on receiving calls, gathering critical information, and coordinating emergency response according to dispatch protocols.

Applicants should have a high school diploma or equivalent; CPR certification is often required, with EMT/Paramedic credentials optional depending on vacancy. Overtime and shift work may be involved.