Emergency Medical Dispatcher - 24/7 EMS Coordination

County Emergency Communications; Olivet (MI); On-site; USD 52,000 - 70,000; Full time

Job summary

County Emergency Communications in Olivet, MI, seeks Emergency Medical Dispatchers to join a team that handles urgent medical calls, gathers patient details, and coordinates responders using an approved system. Duties include confirming locations, questions, and priorities to ensure rapid, safe EMS action.

This role may require overnight, weekend, and rotating shifts with potential overtime. CPR certification and EMS credentials may be needed; some vacancies offer sponsored training and

Qualifications

• A high school diploma or recognized equivalent is commonly required.
• CPR certification may be required; EMT/paramedic credentials are not universal.
• Employer may provide sponsored training or require current EMS dispatcher certification.

Responsibilities

• Receive calls involving illness, injury, and other medical emergencies
• Confirm patient location, callback number, and access details
• Ask approved questions about the patient’s condition
• Determine response priority through the medical dispatch system
• Dispatch or coordinate ambulance resources when assigned
• Provide protocol-based instructions within current qualifications
• Relay patient information and scene hazards to responding personnel
• Document call processing and participate in quality-review activities

Skills

CPR certification

Education

High school diploma or equivalent

Job description

County Emergency Communications in Olivet, MI, seeks Emergency Medical Dispatchers to join a team that handles urgent medical calls, gathers patient details, and coordinates responders using an approved system. Duties include confirming locations, questions, and priorities to ensure rapid, safe EMS action.

This role may require overnight, weekend, and rotating shifts with potential overtime. CPR certification and EMS credentials may be needed; some vacancies offer sponsored training and