Emergency Medical Dispatcher – 24/7 EMS Communications

911 Emergency Communications; Etowah (TN); On-site; USD 36,000 - 60,000; Full time

Benefits offered by this job

Insurance coverage

Retirement benefits

Paid leave

Certification support

Shift premiums

Continuing education

Job summary

911 Emergency Communications in Etowah, TN is hiring Emergency Medical Dispatchers to handle urgent medical calls, gather patient data, and coordinate ambulance resources. The role entails console work, data-entry, and applying approved medical dispatch protocols under supervision.

Successful candidates typically hold a high school diploma and CPR certification; EMT or paramedic credentials are not universally required.

Qualifications

• High school diploma or recognized equivalent required.
• CPR certification may be required.
• EMD certification or related credentials are not universal requirements; refer to vacancy.

Responsibilities

• Receive calls involving illness, injury, and other medical emergencies.
• Confirm patient location, callback number, and access details.
• Ask approved questions about patient condition.
• Determine response priority through the medical dispatch system.
• Dispatch or coordinate ambulance resources when assigned.
• Provide protocol-based instructions within current qualifications.
• Relay patient information and scene hazards to responders.
• Document call processing and participate in quality-review activities.

Skills

CPR certification

Emergency dispatch knowledge

Education

High school diploma

Job description

911 Emergency Communications in Etowah, TN is hiring Emergency Medical Dispatchers to handle urgent medical calls, gather patient data, and coordinate ambulance resources. The role entails console work, data-entry, and applying approved medical dispatch protocols under supervision.

Successful candidates typically hold a high school diploma and CPR certification; EMT or paramedic credentials are not universally required.