24/7 Emergency Medical Dispatcher

911 Emergency Communications; Eufaula (AL); On-site; USD 34,000 - 62,000; Full time

Benefits offered by this job

Insurance

Retirement

Paid leave

EAP

Continuing education

Job summary

911 Emergency Communications in Eufaula, AL, is seeking Emergency Medical Dispatchers to handle calls for medical emergencies, determine response priorities, and coordinate coordination with responders. The role may involve overnight shifts, weekends, and overtime as required by staffing and demand.

Ideal candidates typically hold a high school diploma or GED, CPR certification, and may pursue an EMS Dispatcher certification.

Qualifications

• High school diploma or equivalent required.
• CPR certification may be required or preferred.
• Emergency Medical Dispatcher certification may be required depending on vacancy; EMT/paramedic credentials are not universally required.

Responsibilities

• Receive calls involving illness, injury, and medical emergencies.
• Confirm patient location, callback number, and access details.
• Ask approved questions about patient condition.
• Determine response priority through the approved system.
• Dispatch or coordinate ambulance resources.
• Provide protocol-based instructions within current qualifications.
• Relay patient information and scene hazards to responders.
• Document call processing and participate in quality-review activities.

Skills

Communication

Multitasking

Attention to detail

Calm under pressure

Education

High school diploma or GED

Tools

Emergency dispatch software

Job description

911 Emergency Communications in Eufaula, AL, is seeking Emergency Medical Dispatchers to handle calls for medical emergencies, determine response priorities, and coordinate coordination with responders. The role may involve overnight shifts, weekends, and overtime as required by staffing and demand.

Ideal candidates typically hold a high school diploma or GED, CPR certification, and may pursue an EMS Dispatcher certification.