Emergency Medical Dispatcher - 24/7 Dispatch & Cert

County Emergency Communications; Danbury (NC); On-site; USD 35,000 - 55,000; Full time

Benefits offered by this job

Insurance coverage

Retirement benefits

Paid leave

Continuing education

Job summary

County Emergency Communications in Danbury, NC seeks Emergency Medical Dispatchers to support urgent medical responses. You will gather patient details, establish priorities, and coordinate EMS resources according to approved protocols.

Qualified candidates may have CPR and EMD credentials; some roles offer sponsorship for required certifications. The job involves continuous EMS operations, with night, weekend, and holiday shifts as needed.

Qualifications

• High school diploma or recognized equivalent required.
• CPR certification and additional coursework may be required.
• EMD certification may be required or sponsored by the employer.
• EMT or paramedic credentials are not universal requirements; check vacancy for exact qualifications.

Responsibilities

• Receive calls involving illness, injury, and other medical emergencies.
• Confirm patient location, callback number, and access details.
• Ask approved questions about patient condition.
• Determine response priority through the authorized medical dispatch system.
• Dispatch or coordinate ambulance resources when included in the appointment.
• Provide protocol-based instructions within current qualifications.
• Relay patient information and scene hazards to responding personnel.
• Document call processing and participate in quality-review activities.

Skills

Communication skills

Multitasking

Decision making

Education

High school diploma or equivalent

CPR certification

Emergency Medical Dispatcher certification

Tools

EMD system

Job description

County Emergency Communications in Danbury, NC seeks Emergency Medical Dispatchers to support urgent medical responses. You will gather patient details, establish priorities, and coordinate EMS resources according to approved protocols.

Qualified candidates may have CPR and EMD credentials; some roles offer sponsorship for required certifications. The job involves continuous EMS operations, with night, weekend, and holiday shifts as needed.