Emergency Medical Dispatcher - 24/7 Critical Support

County Emergency Communications; New Haven (WV); On-site; USD 42,000 - 66,000; Full time

Benefits offered by this job

Insurance coverage

Retirement benefits

Paid leave

Employee-assistance services

Continuing education

Certification support

Shift premiums

Job summary

County Emergency Communications in New Haven, WV is seeking Emergency Medical Dispatchers to support urgent medical calls. Responsibilities include gathering patient data, establishing priorities, and coordinating emergency resources.

The role may require CPR certification and potentially EMT/paramedic credentials depending on vacancy specifics. Employees work in a dynamic environment with continuous calls, night shifts, and overtime as needed.

Qualifications

• High school diploma or recognized equivalent commonly required.
• CPR certification may be required.
• EMT or paramedic credentials are not universal requirements; consult vacancy for exact qualifications.

Responsibilities

• Receive calls involving illness, injury, and other medical emergencies
• Confirm the patient’s location, callback number, and access details
• Ask approved questions about the patient’s condition
• Determine response priority through the authorized medical dispatch system
• Dispatch or coordinate ambulance resources when included in the assignment
• Provide protocol-based instructions within current qualifications
• Relay patient information and scene hazards to responding personnel
• Document call processing and participate in quality-review activities

Education

High school diploma or equivalent

Job description

County Emergency Communications in New Haven, WV is seeking Emergency Medical Dispatchers to support urgent medical calls. Responsibilities include gathering patient data, establishing priorities, and coordinating emergency resources.

The role may require CPR certification and potentially EMT/paramedic credentials depending on vacancy specifics. Employees work in a dynamic environment with continuous calls, night shifts, and overtime as needed.