Emergency Medical Dispatcher 24/7 Critical Response Perks

County Emergency Communications; Elizabethville (Dauphin County); On-site; USD 42,000 - 62,000; Full time

Benefits offered by this job

Insurance coverage

Retirement benefits

Paid leave

Education reimbursement

Job summary

County Emergency Communications in Elizabethville, PA is seeking Emergency Medical Dispatchers to support urgent medical response. You will receive calls, verify locations, and coordinate EMS resources using approved protocols.

Role involves shift work, potential overtime, and adherence to medical dispatch oversight. CPR certification and dispatcher qualifications may be required depending on the vacancy.

Qualifications

• High school diploma commonly required.
• CPR certification may be required.
• EMT or paramedic credentials are not universal requirements; check vacancy.

Responsibilities

• Receive calls involving illness, injury, and medical emergencies.
• Confirm patient location, callback number, and access details.
• Ask approved questions about patient condition.
• Determine response priority using approved medical dispatch system.
• Dispatch or coordinate ambulance resources when assigned.
• Provide protocol-based instructions within qualifications.
• Relay patient information and scene hazards to responders.
• Document call processing and participate in quality-review activities.

Skills

Active listening

Communication skills

Multitasking

Calm under pressure

Education

High School Diploma or GED

Emergency Medical Dispatcher certification (optional)

Job description

County Emergency Communications in Elizabethville, PA is seeking Emergency Medical Dispatchers to support urgent medical response. You will receive calls, verify locations, and coordinate EMS resources using approved protocols.

Role involves shift work, potential overtime, and adherence to medical dispatch oversight. CPR certification and dispatcher qualifications may be required depending on the vacancy.