Emergency Medical Dispatcher — 24/7 Critical Support

911 Emergency Communications; Point Pleasant (PA); On-site; USD 42,000 - 56,000; Full time

Job summary

911 Emergency Communications in Point Pleasant, PA is seeking qualified Emergency Medical Dispatchers to support urgent medical calls and coordinate response resources from a 24/7 operations center. Responsibilities include gathering patient and incident details, establishing priorities, and providing protocol-based instructions when required.

A high school diploma and CPR certification are commonly required; other EMS credentials may be requested depending on vacancy.

Qualifications

• High school diploma or recognized equivalent is commonly required.
• CPR certification may be required; EMT/paramedic credentials are not universal.
• Certification may be required before appointment depending on vacancy.

Responsibilities

• Receive calls involving illness, injury, and other medical emergencies
• Confirm the patient’s location, callback number, and access details
• Ask approved questions about the patient’s condition
• Determine response priority through the authorized medical dispatch system
• Dispatch or coordinate ambulance resources when included in the assignment
• Provide protocol-based instructions within current qualifications
• Relay patient information and scene hazards to responding personnel
• Document call processing and participate in quality-review activities

Skills

CPR certification

Education

High school diploma or GED

Job description

911 Emergency Communications in Point Pleasant, PA is seeking qualified Emergency Medical Dispatchers to support urgent medical calls and coordinate response resources from a 24/7 operations center. Responsibilities include gathering patient and incident details, establishing priorities, and providing protocol-based instructions when required.

A high school diploma and CPR certification are commonly required; other EMS credentials may be requested depending on vacancy.