Emergency Medical Dispatcher — 24/7 Critical Response

Emergency Telecommunicator Services; Morrisonville (WI); On-site; USD 42,000 - 64,000; Full time

Benefits offered by this job

Insurance coverage

Retirement benefits

Paid leave

Continuing education

Job summary

Emergency Telecommunicator Services in Morrisonville, WI, seeks Emergency Medical Dispatchers to handle urgent calls, gather patient and incident information, and set priorities for EMS response. You may provide approved instructions before responders arrive, following the employer’s dispatch protocols and oversight requirements.

Work may involve overnight shifts, weekends, holidays, rotating schedules, and overtime as needed.

Qualifications

• High school diploma or recognized equivalent.
• EMD certification may be required or preferred depending on vacancy.
• CPR certification may be required.

Responsibilities

• Receive calls involving illness, injury, and other medical emergencies.
• Confirm the patient’s location, callback number, and access details.
• Ask approved questions about the patient’s condition.
• Determine response priority through the authorized medical dispatch system.
• Dispatch or coordinate ambulance resources when included in the assignment.
• Provide protocol-based instructions within current qualifications.
• Relay patient information and scene hazards to responding personnel.
• Document call processing and participate in quality-review activities.

Education

High school diploma or equivalent

Emergency Medical Dispatcher (EMD) certification

Job description

Emergency Telecommunicator Services in Morrisonville, WI, seeks Emergency Medical Dispatchers to handle urgent calls, gather patient and incident information, and set priorities for EMS response. You may provide approved instructions before responders arrive, following the employer’s dispatch protocols and oversight requirements.

Work may involve overnight shifts, weekends, holidays, rotating schedules, and overtime as needed.