Urgent Medical Dispatcher - 24/7 Critical-Call Hero

911 Emergency Communications; Cutler (IL); On-site; USD 42,000 - 54,000; Full time

Benefits offered by this job

Insurance coverage

Retirement benefits

Paid leave

Employee-assistance services

Continuing education

Job summary

911 Emergency Communications in Cutler, IL is seeking Emergency Medical Dispatchers to handle urgent medical calls, gather patient and incident data, and determine response priorities using an agency-approved system. Dispatchers may provide approved instructions before responders arrive, coordinate ambulance resources, and document call details.

A high school diploma and CPR certification may be required, with EMT/paramedic credentials not universally required; training or sponsorship may be

Qualifications

• A high school diploma or recognized equivalent is commonly required.
• CPR certification and additional coursework may be required.
• EMT or paramedic credentials are not universal requirements; consult the vacancy for the exact qualifications and accepted certification providers.

Responsibilities

• Receive calls involving illness, injury, and other medical emergencies
• Confirm the patient's location, callback number, and access details
• Ask approved questions about the patient's condition
• Determine response priority through the authorized medical dispatch system
• Dispatch or coordinate ambulance resources when included in the assignment
• Provide protocol-based instructions within current qualifications
• Relay patient information and scene hazards to responding personnel
• Document call processing and participate in quality-review activities

Education

High School Diploma or GED

Emergency Medical Dispatcher certification

Job description

911 Emergency Communications in Cutler, IL is seeking Emergency Medical Dispatchers to handle urgent medical calls, gather patient and incident data, and determine response priorities using an agency-approved system. Dispatchers may provide approved instructions before responders arrive, coordinate ambulance resources, and document call details.

A high school diploma and CPR certification may be required, with EMT/paramedic credentials not universally required; training or sponsorship may be