Emergency Medical Dispatcher: 24/7 Critical Response Coordinator

Emergency Telecommunicator Services; Whitharral (TX); On-site; USD 42,000 - 62,000; Full time

Benefits offered by this job

Insurance coverage

Retirement benefits

Paid leave

Continuing education

Job summary

Emergency Telecommunicator Services in Whitharral, TX is seeking Emergency Medical Dispatchers to handle urgent medical calls, gather essential information, and coordinate EMS resources according to approved protocols.

This role may involve overnight shifts and overtime while complying with medical dispatch oversight. A high school diploma and CPR certification are commonly required; EMT credentials are not universally required and qualifications may vary by appointment.

Qualifications

• High school diploma or recognized equivalent required.
• CPR certification may be required.
• EMT/paramedic credentials are not universal requirements.

Responsibilities

• Receive calls involving illness, injury, and other medical emergencies.
• Confirm the patient’s location, callback number, and access details.
• Ask approved questions about the patient’s condition.
• Determine response priority through the authorized medical dispatch system.
• Dispatch or coordinate ambulance resources when included in the assignment.
• Provide protocol-based instructions within current qualifications.
• Relay patient information and scene hazards to responding personnel.
• Document call processing and participate in quality-review activities.

Job description

Emergency Telecommunicator Services in Whitharral, TX is seeking Emergency Medical Dispatchers to handle urgent medical calls, gather essential information, and coordinate EMS resources according to approved protocols.

This role may involve overnight shifts and overtime while complying with medical dispatch oversight. A high school diploma and CPR certification are commonly required; EMT credentials are not universally required and qualifications may vary by appointment.