Emergency Medical Dispatcher: 24/7 Public Safety

Emergency Telecommunicator Services; Whitewright (TX); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

Insurance coverage

Retirement benefits

Paid leave

Continuing education

Certification support

Shift premiums

Job summary

Emergency Telecommunicator Services in Whitewright, TX seeks Emergency Medical Dispatchers to handle urgent medical calls, confirm locations, and coordinate response priorities. The role requires following approved medical dispatch protocols and providing CPR and EMS guidance as needed.

Responsibilities include documenting call details, relaying information to responders, and ensuring compliance with oversight requirements. Training and certifications may be required or sponsored by the employer.

Qualifications

• High school diploma or recognized equivalent commonly required.
• Emergency Medical Dispatcher certification before appointment may be required depending on vacancy.
• CPR certification and additional coursework may be required.
• EMT or paramedic credentials are not universal requirements; consult vacancy for exact qualifications.

Responsibilities

• Receive calls involving illness, injury, and other medical emergencies.
• Confirm patient location, callback number, and access details.
• Ask approved questions about patient’s condition.
• Determine response priority through the authorized medical dispatch system.
• Dispatch or coordinate ambulance resources when included in assignment.
• Provide protocol-based instructions within current qualifications.
• Relay patient information and scene hazards to responding personnel.
• Document call processing and participate in quality-review activities.

Education

High school diploma or equivalent

Emergency Medical Dispatcher certification

CPR certification

Job description

Emergency Telecommunicator Services in Whitewright, TX seeks Emergency Medical Dispatchers to handle urgent medical calls, confirm locations, and coordinate response priorities. The role requires following approved medical dispatch protocols and providing CPR and EMS guidance as needed.

Responsibilities include documenting call details, relaying information to responders, and ensuring compliance with oversight requirements. Training and certifications may be required or sponsored by the employer.