EMS Dispatcher: 24/7 Critical Call Center Role

County Emergency Communications; Harlingen (TX); Presencial; USD 40.000 - 65.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Insurance coverage

Retirement benefits

Paid leave

Continuing education

Descripción de la vacante

County Emergency Communications in Harlingen, TX seeks Emergency Medical Dispatchers to gather patient and incident details, set response priorities, and coordinate EMS resources using an approved dispatch system.

Applicants typically need a high school diploma; CPR certification may be required, and EMT/paramedic credentials are not universal. Training may be sponsored, with overtime, nights, weekends, and holidays possible.

Formación

• High school diploma or GED required.
• CPR certification may be required and sponsorship is possible.
• EMD certification preferred or required depending on vacancy.

Responsabilidades

• Receive calls involving illness, injury, and other medical emergencies.
• Confirm patient location, callback number, and access details.
• Ask approved questions about patient condition to determine priorities.
• Determine response priority through the dispatcher system.
• Dispatch or coordinate ambulance resources as assigned.
• Provide protocol-based instructions within current qualifications.
• Relay patient information and scene hazards to responders.
• Document call processing and participate in quality-review activities.

Conocimientos

Communication

Calm under pressure

Multitasking

Teamwork

Educación

High school diploma

Emergency Medical Dispatcher certification

Herramientas

Dispatcher software

Descripción del empleo

County Emergency Communications in Harlingen, TX seeks Emergency Medical Dispatchers to gather patient and incident details, set response priorities, and coordinate EMS resources using an approved dispatch system.

Applicants typically need a high school diploma; CPR certification may be required, and EMT/paramedic credentials are not universal. Training may be sponsored, with overtime, nights, weekends, and holidays possible.