Emergency Medical Dispatcher — 24/7 Critical Support

Emergency Telecommunicator Services; Welch (TX); On-site; USD 42,000 - 70,000; Full time

Benefits offered by this job

Insurance coverage

Retirement benefits

Paid leave

Continuing education

Job summary

Emergency Telecommunicator Services in Welch, TX is seeking Emergency Medical Dispatchers to handle urgent medical calls, gather essential incident details, and coordinate response priorities. The role may include ongoing monitoring, protocol-based instructions, and collaboration with responding personnel.

Applicants should have a high school diploma or equivalent, CPR certification, and may need EMS dispatcher credentials.

Qualifications

• A high school diploma or recognized equivalent is commonly required.
• CPR certification and additional coursework may be required. EMT or paramedic credentials are not universal requirements for this role; consult the vacancy for the exact qualifications and accepted certification providers.

Responsibilities

• Receive calls involving illness, injury, and other medical emergencies.
• Confirm the patient’s location, callback number, and access details.
• Ask approved questions about the patient’s condition.
• Determine response priority through the authorized medical dispatch system.
• Dispatch or coordinate ambulance resources when included in the assignment.
• Provide protocol-based instructions within current qualifications.
• Relay patient information and scene hazards to responding personnel.
• Document call processing and participate in quality-review activities.

Job description

Emergency Telecommunicator Services in Welch, TX is seeking Emergency Medical Dispatchers to handle urgent medical calls, gather essential incident details, and coordinate response priorities. The role may include ongoing monitoring, protocol-based instructions, and collaboration with responding personnel.

Applicants should have a high school diploma or equivalent, CPR certification, and may need EMS dispatcher credentials.