Emergency Medical Dispatcher - 24/7 Critical Response & Coordination

Emergency Telecommunicator Services; Hazelwood (MO); On-site; USD 42,000 - 54,000; Full time

Benefits offered by this job

Insurance coverage

Retirement benefits

Paid leave

Continuing education

Certification support

Job summary

Emergency Telecommunicator Services in Hazelwood is seeking qualified Emergency Medical Dispatchers to support urgent medical operations. You will handle critical calls, verify locations, gather details, and assign priorities to guide responders efficiently.

This role may involve overnight or weekend shifts and requires CPR and Emergency Medical Dispatcher certification where applicable. Comprehensive benefits and ongoing training are typical across the posting organizations.

Qualifications

• A high school diploma or recognized equivalent is commonly required.
• CPR certification may be required; EMT or paramedic credentials are not universal.
• Emergency Medical Dispatcher certification may be required before appointment.

Responsibilities

• Receive calls involving illness, injury, and other medical emergencies
• Confirm the patient’s location, callback number, and access details
• Ask approved questions about the patient’s condition
• Determine response priority through the authorized medical dispatch system
• Dispatch or coordinate ambulance resources when included in the assignment
• Provide protocol-based instructions within current qualifications
• Relay patient information and scene hazards to responding personnel
• Document call processing and participate in quality-review activities

Education

High School Diploma or equivalent

Job description

Emergency Telecommunicator Services in Hazelwood is seeking qualified Emergency Medical Dispatchers to support urgent medical operations. You will handle critical calls, verify locations, gather details, and assign priorities to guide responders efficiently.

This role may involve overnight or weekend shifts and requires CPR and Emergency Medical Dispatcher certification where applicable. Comprehensive benefits and ongoing training are typical across the posting organizations.