Emergency Medical Dispatcher 24/7 Crisis Coordinator

Emergency Telecommunicator Services; Harrisonville (MO); On-site; USD 36,000 - 60,000; Full time

Benefits offered by this job

Insurance coverage

Retirement benefits

Paid leave

Continuing education

Certification support

Shift premiums

Job summary

Emergency Telecommunicator Services in Harrisonville, MO seeks an Emergency Medical Dispatcher to support urgent medical communications. You will gather patient and incident details, establish response priorities, and coordinate EMS resources per approved protocols.

Responsibilities include taking calls, confirming locations, asking standardized questions, and relaying information to responders. Training and certifications like CPR/EMD are relevant, with scheduling that may include overnight and

Qualifications

• A high school diploma or recognized equivalent is commonly required.
• EMD certification before appointment is often required; EMT/paramedic credentials are not universal requirements.

Responsibilities

• Receive calls involving illness, injury, and other medical emergencies.
• Confirm the patient’s location, callback number, and access details.
• Ask approved questions about the patient’s condition.
• Determine response priority through the authorized medical dispatch system.
• Dispatch or coordinate ambulance resources when included in the assignment.
• Provide protocol-based instructions within current qualifications.
• Relay patient information and scene hazards to responding personnel.
• Document call processing and participate in quality-review activities.

Education

High School Diploma

EMD Certification

CPR Certification

Job description

Emergency Telecommunicator Services in Harrisonville, MO seeks an Emergency Medical Dispatcher to support urgent medical communications. You will gather patient and incident details, establish response priorities, and coordinate EMS resources per approved protocols.

Responsibilities include taking calls, confirming locations, asking standardized questions, and relaying information to responders. Training and certifications like CPR/EMD are relevant, with scheduling that may include overnight and