Emergency Medical Dispatcher: 24/7 Urgent Care Coordination

County Emergency Communications; Hazel Crest (IL); On-site; USD 50,000 - 70,000; Full time

Benefits offered by this job

Insurance coverage

Retirement benefits

Paid leave

Continuing education

Job summary

County Emergency Communications is seeking Emergency Medical Dispatchers for Hazel Crest, IL. You will handle emergency calls, determine priorities, and coordinate EMS resources per established protocols.

Responsibilities include gathering details, providing life-saving instructions, and communicating with responders. Training and certifications may be required or sponsored, with various shifts and overtime as needed.

Qualifications

• High school diploma or recognized equivalent.
• Emergency Medical Dispatcher certification may be required before appointment.
• CPR certification may be required or beneficial.

Responsibilities

• Receive calls involving illness, injury, and other medical emergencies.
• Confirm patient's location, callback number, and access details.
• Ask approved questions about the patient's condition.
• Determine response priority through the authorized medical dispatch system.
• Dispatch or coordinate ambulance resources when included in the assignment.
• Provide protocol-based instructions within current qualifications.
• Relay patient information and scene hazards to responding personnel.

Skills

Communication

Multitasking

Attention to detail

Education

High school diploma or GED

Emergency Medical Dispatcher certification

Job description

County Emergency Communications is seeking Emergency Medical Dispatchers for Hazel Crest, IL. You will handle emergency calls, determine priorities, and coordinate EMS resources per established protocols.

Responsibilities include gathering details, providing life-saving instructions, and communicating with responders. Training and certifications may be required or sponsored, with various shifts and overtime as needed.