EMS Dispatcher: 24/7 Critical Response Coordinator

Emergency Telecommunicator Services; Ballwin (MO); On-site; USD 42,000 - 60,000; Full time

Benefits offered by this job

Insurance coverage

Retirement benefits

Paid leave

Continuing education

Job summary

Emergency Telecommunicator Services in Ballwin, MO is seeking Emergency Medical Dispatchers to support urgent medical responses. You will collect patient and incident data, establish priorities, and coordinate EMS resources according to approved protocols.

The role may require CPR certification and potentially sponsor training; EMT or paramedic credentials are not universally required. Candidates should be prepared for overnight, weekend, or rotating schedules as needed.

Qualifications

• High school diploma or recognized equivalent commonly required.
• Some vacancies may sponsor training or require current EMD certification before appointment.
• CPR certification may be required; EMT/paramedic credentials are not universal requirements.

Responsibilities

• Receive calls involving illness, injury, and other medical emergencies.
• Confirm patient location, callback number, and access details.
• Ask approved questions about patient condition.
• Determine response priority using the medical dispatch system.
• Dispatch or coordinate ambulance resources as assigned.
• Provide protocol-based instructions within qualifications.
• Relay patient information and scene hazards to responders.
• Document call processing and participate in quality reviews.

Skills

Communication

Multitasking

Data entry

Education

High school diploma or equivalent

Emergency Medical Dispatcher certification (may be required)

Job description

Emergency Telecommunicator Services in Ballwin, MO is seeking Emergency Medical Dispatchers to support urgent medical responses. You will collect patient and incident data, establish priorities, and coordinate EMS resources according to approved protocols.

The role may require CPR certification and potentially sponsor training; EMT or paramedic credentials are not universally required. Candidates should be prepared for overnight, weekend, or rotating schedules as needed.