Emergency Medical Dispatcher - 24/7 Critical Alerts

County Emergency Communications; Kansas (IL); On-site; USD 42,000 - 64,000; Full time

Benefits offered by this job

Insurance coverage

Retirement benefits

Paid leave

Continuing education

Job summary

County Emergency Communications seeks Emergency Medical Dispatchers to handle critical calls, verify locations, gather information, and determine ambulance dispatch priorities. You will follow approved protocols to coordinate responders and provide safety instructions to callers.

The role emphasizes accurate documentation, adherence to medical oversight, and ongoing quality-review activities within a demanding, 24/7 environment; prior EMT/paramedic credentials are not universally required but

Qualifications

• High school diploma or equivalent required; Emergency Medical Dispatcher (EMD) certification may be required.
• CPR certification may be required; other training per vacancy or agency.
• Strong communication and ability to manage stressful emergency situations.

Responsibilities

• Receive calls involving illness, injury, and other medical emergencies.
• Confirm patient location, callback number, and access details.
• Ask approved questions about patient condition and dispatcher protocol.
• Determine response priority using approved medical dispatch system.

Skills

Communication

Calm under pressure

Education

High school diploma or equivalent

EMD certification

Job description

County Emergency Communications seeks Emergency Medical Dispatchers to handle critical calls, verify locations, gather information, and determine ambulance dispatch priorities. You will follow approved protocols to coordinate responders and provide safety instructions to callers.

The role emphasizes accurate documentation, adherence to medical oversight, and ongoing quality-review activities within a demanding, 24/7 environment; prior EMT/paramedic credentials are not universally required but