Emergency Medical Dispatcher – 24/7 Critical Response

Emergency Telecommunicator Services; Sugar Tree (TN); On-site; USD 42,000 - 62,000; Full time

Benefits offered by this job

Insurance coverage

Paid leave

Certification support

Shift premiums

Job summary

Emergency Telecommunicator Services in Sugar Tree, TN invites qualified candidates for Emergency Medical Dispatcher roles. The position involves handling urgent medical calls, verifying locations, and coordinating ambulance resources according to approved protocols.

Responsibilities include caller assessment, information documentation, and providing step‑by‑step instructions until responders arrive. Training and certification support may be available; shifts can include nights, weekends, and

Qualifications

• High school diploma or equivalent.
• Emergency Medical Dispatcher certification is required.
• CPR certification may be required.

Responsibilities

• Receive calls involving illness, injury, and other medical emergencies.
• Confirm patient location, callback number, and access details.
• Ask approved questions about patient condition.
• Determine response priority through the dispatch system.
• Dispatch or coordinate ambulance resources as assigned.
• Provide protocol-based instructions within qualifications.
• Relay patient information and scene hazards to responders.
• Document call processing and participate in quality-review activities.

Skills

EMD certification

CPR certification

Education

High school diploma or equivalent

Emergency Medical Dispatcher certification

Job description

Emergency Telecommunicator Services in Sugar Tree, TN invites qualified candidates for Emergency Medical Dispatcher roles. The position involves handling urgent medical calls, verifying locations, and coordinating ambulance resources according to approved protocols.

Responsibilities include caller assessment, information documentation, and providing step‑by‑step instructions until responders arrive. Training and certification support may be available; shifts can include nights, weekends, and