Emergency Medical Dispatcher - 24/7 Critical Response

County Emergency Communications; Newman (IL); On-site; USD 42,000 - 56,000; Full time

Benefits offered by this job

Insurance coverage

Retirement benefits

Paid leave

Continuing education

Job summary

County Emergency Communications in Newman, IL seeks Emergency Medical Dispatchers to manage urgent medical calls, verify locations, and coordinate ambulance response. The role requires adherence to EMS protocols and potential overtime with variable shifts.

Applicants may need EMS dispatcher certification and CPR training; EMT/paramedic credentials vary by vacancy. Employment details include shift schedules and eligibility requirements.

Qualifications

• High school diploma or recognized equivalent is commonly required.
• EMD certification may be required before appointment; CPR certification may be required.
• EMT or paramedic credentials are not universal requirements; refer to vacancy details.

Responsibilities

• Receive calls involving illness, injury, and medical emergencies.
• Confirm patient’s location, callback number, and access details.
• Ask approved questions about patient’s condition.
• Determine response priority through the authorized medical dispatch system.
• Dispatch or coordinate ambulance resources when included in the assignment.
• Provide protocol-based instructions within current qualifications.
• Relay patient information and scene hazards to responding personnel.
• Document call processing and participate in quality-review activities

Skills

Call handling

Information gathering

Priority assessment

Protocol instruction

Communication

Documentation

Education

High school diploma or equivalent

Emergency Medical Dispatcher certification

CPR certification

EMT/paramedic credentials not always required

Tools

Emergency medical dispatch system

Job description

County Emergency Communications in Newman, IL seeks Emergency Medical Dispatchers to manage urgent medical calls, verify locations, and coordinate ambulance response. The role requires adherence to EMS protocols and potential overtime with variable shifts.

Applicants may need EMS dispatcher certification and CPR training; EMT/paramedic credentials vary by vacancy. Employment details include shift schedules and eligibility requirements.