Emergency Medical Dispatcher 24/7 EMS Coordination

County Emergency Communications; New Salem (IL); On-site; USD 42,000 - 65,000; Full time

Benefits offered by this job

Insurance coverage

Retirement benefits

Paid leave

Continuing education

Job summary

County Emergency Communications in New Salem, IL seeks Emergency Medical Dispatchers to support urgent medical responses. Duties include accepting calls, confirming locations, assigning priorities, and relaying information to responders.

Training and certification requirements vary by agency and may include EMD, CPR, and ongoing education. This position involves console work, headset use, and potential overnight or rotating schedules.

Qualifications

• A high school diploma or recognized equivalent is commonly required.
• Emergency Medical Dispatcher certification may be required before appointment.
• CPR certification and additional coursework may be required.

Responsibilities

• Receive calls involving illness, injury, and other medical emergencies.
• Confirm the patient’s location, callback number, and access details.
• Ask approved questions about the patient’s condition.
• Determine response priority through the authorized medical dispatch system.
• Dispatch or coordinate ambulance resources when included in the assignment.
• Provide protocol-based instructions within current qualifications.
• Relay patient information and scene hazards to responding personnel.
• Document call processing and participate in quality-review activities.

Education

High school diploma or recognized equivalent

Emergency Medical Dispatcher certification

CPR certification

Job description

County Emergency Communications in New Salem, IL seeks Emergency Medical Dispatchers to support urgent medical responses. Duties include accepting calls, confirming locations, assigning priorities, and relaying information to responders.

Training and certification requirements vary by agency and may include EMD, CPR, and ongoing education. This position involves console work, headset use, and potential overnight or rotating schedules.