Emergency Medical Dispatcher — 24/7 Critical Response

County Emergency Communications; Princeton (IL); On-site; USD 38,000 - 55,000; Full time

Benefits offered by this job

Insurance coverage

Retirement benefits

Paid leave

Employee-assistance services

Continuing education

Job summary

County Emergency Communications in Princeton, IL seeks Emergency Medical Dispatchers to handle urgent medical calls, confirm locations, and coordinate ambulance resources. You will follow approved protocols, document call data, and support responders with protocol-based guidance.

Applicants may need CPR certification and sponsorship for training; EMT or paramedic credentials are not universal requirements. Flexible shifts and overtime may be required as part of the job.

Qualifications

• A high school diploma or recognized equivalent is commonly required.
• CPR certification and additional coursework may be required.
• EMT or paramedic credentials are not universal requirements for this role; consult the vacancy for the exact qualifications and accepted certification providers.

Responsibilities

• Receive calls involving illness, injury, and other medical emergencies
• Confirm the patient's location, callback number, and access details
• Ask approved questions about the patient's condition
• Determine response priority through the authorized medical dispatch system
• Dispatch or coordinate ambulance resources when included in the assignment
• Provide protocol-based instructions within current qualifications
• Relay patient information and scene hazards to responding personnel
• Document call processing and participate in quality-review activities

Job description

County Emergency Communications in Princeton, IL seeks Emergency Medical Dispatchers to handle urgent medical calls, confirm locations, and coordinate ambulance resources. You will follow approved protocols, document call data, and support responders with protocol-based guidance.

Applicants may need CPR certification and sponsorship for training; EMT or paramedic credentials are not universal requirements. Flexible shifts and overtime may be required as part of the job.