Emergency Medical Dispatcher - 24/7 Critical Response

911 Emergency Communications; Hughson (CA); On-site; USD 48,000 - 72,000; Full time

Benefits offered by this job

Insurance coverage

Retirement benefits

Paid leave

Continuing education

Certification support

Shift premiums

Job summary

911 Emergency Communications is seeking Emergency Medical Dispatchers for Hughson, CA. The role involves receiving urgent medical calls, confirming location and details, and coordinating response priorities using agency protocols.

Responsibilities include issuing approved instructions, dispatching ambulance resources, and documenting calls while maintaining patient confidentiality. Eligibility may include CPR/EMD certification per vacancy requirements.

Qualifications

• High school diploma or recognized equivalent commonly required.
• CPR certification may be required and EMT/paramedic credentials are not universal requirements.
• EMD certification may be required before appointment; consult vacancy for exact requirements.

Responsibilities

• Receive calls involving illness, injury, and other medical emergencies.
• Confirm the patient’s location, callback number, and access details.
• Ask approved questions about the patient’s condition.
• Determine response priority through the authorized medical dispatch system.
• Dispatch or coordinate ambulance resources when included in the assignment.
• Provide protocol-based instructions within current qualifications.
• Relay patient information and scene hazards to responding personnel.
• Document call processing and participate in quality-review activities.

Skills

Communication skills

Multitasking

CPR certification

EMD certification

Education

High School Diploma or GED

Job description

911 Emergency Communications is seeking Emergency Medical Dispatchers for Hughson, CA. The role involves receiving urgent medical calls, confirming location and details, and coordinating response priorities using agency protocols.

Responsibilities include issuing approved instructions, dispatching ambulance resources, and documenting calls while maintaining patient confidentiality. Eligibility may include CPR/EMD certification per vacancy requirements.