Emergency Medical Dispatcher - 24/7 Critical Support

Emergency Telecommunicator Services; Hughes (AR); On-site; USD 38,000 - 56,000; Full time

Benefits offered by this job

Insurance coverage

Retirement benefits

Paid leave

Continuing education

Job summary

Emergency Telecommunicator Services invites qualified Emergency Medical Dispatchers to Hughes, AR to handle urgent EMS calls, verify patient locations, and coordinate ambulance responses following established protocols.

Requirements typically include a high school diploma or GED and EMS-related certifications; CPR may be required. Overnight or weekend shifts, background checks, and strict confidentiality are common.

Qualifications

• A high school diploma or recognized equivalent is commonly required.
• EMD certification and CPR may be required depending on vacancy.
• Candidates must meet background screening and access protocols.

Responsibilities

• Receive calls involving illness, injury, and medical emergencies.
• Confirm location, callback number, and access details.
• Ask approved questions about patient condition.
• Determine response priority via authorized dispatch system.
• Dispatch or coordinate ambulance resources when assigned.
• Provide protocol-based instructions within qualifications.
• Relay patient and scene information to responders.
• Document call processing and participate in quality reviews.

Skills

Communication skills

Calm under pressure

Active listening

Multitasking

Education

High school diploma or GED

EMD certification

Tools

Dispatch software

Job description

Emergency Telecommunicator Services invites qualified Emergency Medical Dispatchers to Hughes, AR to handle urgent EMS calls, verify patient locations, and coordinate ambulance responses following established protocols.

Requirements typically include a high school diploma or GED and EMS-related certifications; CPR may be required. Overnight or weekend shifts, background checks, and strict confidentiality are common.