Emergency Medical Dispatcher — 24/7 Critical Response

911 Emergency Communications; Hopkinton (MA); Sur place; USD 42 000 - 56 000; Plein temps

Résumé du poste

911 Emergency Communications in Hopkinton, MA seeks an Emergency Medical Dispatcher to handle urgent medical calls and coordinate EMS resources. The role involves gathering patient information, establishing priorities, and providing protocol-based instructions as needed.

Requirements include a high school diploma or equivalent and CPR certification; EMT/paramedic credentials are not universally required. Training sponsorship and agency-specific protocols apply, with overtime and rotating shifts

Qualifications

• High school diploma or recognized equivalent commonly required.
• CPR certification and additional coursework may be required.
• EMT or paramedic credentials are not universal requirements for this role; consult the vacancy for the exact qualifications and accepted certification providers.

Responsabilités

• Receive calls involving illness, injury, and other medical emergencies
• Confirm the patient’s location, callback number, and access details
• Ask approved questions about the patient’s condition
• Determine response priority through the authorized medical dispatch system
• Dispatch or coordinate ambulance resources when included in the assignment
• Provide protocol-based instructions within current qualifications
• Relay patient information and scene hazards to responding personnel
• Document call processing and participate in quality-review activities

Formation

High school diploma or recognized equivalent

Description du poste

911 Emergency Communications in Hopkinton, MA seeks an Emergency Medical Dispatcher to handle urgent medical calls and coordinate EMS resources. The role involves gathering patient information, establishing priorities, and providing protocol-based instructions as needed.

Requirements include a high school diploma or equivalent and CPR certification; EMT/paramedic credentials are not universally required. Training sponsorship and agency-specific protocols apply, with overtime and rotating shifts