Emergency Medical Dispatcher — 24/7 Critical-Response Call Taker

County Emergency Communications; Rochester (MA); Presencial; USD 40.000 - 60.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Insurance coverage

Retirement benefits

Paid leave

Employee-assistance services

Continuing education

Certification support

Shift premiums

Descripción de la vacante

County Emergency Communications in Rochester, MA seeks an Emergency Medical Dispatcher to coordinate urgent medical responses with an agency-approved system. You will gather patient details, establish priorities, and support ambulance coordination, following protocol and oversight requirements.

Responsibilities include requesting information, providing instructions, and relaying critical details to responders.

Formación

• High school diploma or equivalent commonly required.
• CPR certification and additional coursework may be required.
• EMT or paramedic credentials are not universal requirements; consult vacancy for exact qualifications.

Responsabilidades

• Receive calls involving illness, injury, and other medical emergencies.
• Confirm patient location, callback number, and access details.
• Ask approved questions about patient condition.
• Determine response priority through the medical dispatch system.
• Dispatch or coordinate ambulance resources when included in assignment.
• Provide protocol-based instructions within current qualifications.
• Relay patient information and scene hazards to responding personnel.
• Document call processing and participate in quality-review activities.

Descripción del empleo

County Emergency Communications in Rochester, MA seeks an Emergency Medical Dispatcher to coordinate urgent medical responses with an agency-approved system. You will gather patient details, establish priorities, and support ambulance coordination, following protocol and oversight requirements.

Responsibilities include requesting information, providing instructions, and relaying critical details to responders.