Emergency Medical Dispatcher: 24/7 Critical Calls & Coordination

911 Emergency Communications; Newton Highlands (MA); Sur place; USD 42 000 - 64 000; Plein temps

Avantages offerts par ce poste

Insurance coverage

Retirement benefits

Paid leave

Continuing education

Certification support

Shift premiums

Résumé du poste

911 Emergency Communications in Newton Highlands, MA seeks Emergency Medical Dispatchers to gather incident data, set priorities, and support EMS resource coordination. The role may require overnight shifts and overtime, with duties including protocol-based instructions and scene information relay to responders.

Applicants typically need a high school diploma and dispatcher certification; CPR and possible additional coursework may be required.

Qualifications

• High school diploma or equivalent required; EMT/paramedic not universal.
• Certified Emergency Medical Dispatcher; CPR certification may be required.
• Training or sponsorship may be provided for candidates.

Responsabilités

• Receive calls involving illness, injury and other medical emergencies.
• Confirm patient location, callback number, and access details.
• Ask approved questions about the patient’s condition.
• Determine response priority through the medical dispatch system.
• Dispatch or coordinate ambulance resources when assigned.
• Provide protocol-based instructions within qualifications.
• Relay patient information and scene hazards to responders.
• Document call processing and participate in quality-review activities.

Connaissances

Excellent communication

Call screening

Multitasking

Formation

High school diploma

Emergency Medical Dispatcher certification

CPR certification

Description du poste

911 Emergency Communications in Newton Highlands, MA seeks Emergency Medical Dispatchers to gather incident data, set priorities, and support EMS resource coordination. The role may require overnight shifts and overtime, with duties including protocol-based instructions and scene information relay to responders.

Applicants typically need a high school diploma and dispatcher certification; CPR and possible additional coursework may be required.