Emergency Medical Dispatcher — Certification Support

County Emergency Communications; Harpers Ferry (IA); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

Insurance coverage

Retirement benefits

Paid leave

Employee-assistance services

Continuing education

Job summary

County Emergency Communications in Harpers Ferry, IA seeks Emergency Medical Dispatchers to support urgent medical responses. Dispatchers gather patient data, establish priorities, and coordinate EMS resources under established protocols.

Responsibilities include receiving calls, validating location, and providing instructions. Training may be sponsored; certification as an EMS Dispatcher is preferred but not universal.

Qualifications

• High school diploma or equivalent required; EMT/paramedic credentials not universal requirements.
• Sponsored training may be available depending on vacancy.
• Certification as Emergency Medical Dispatcher may be required before appointment.

Responsibilities

• Receive calls involving illness, injury, and other medical emergencies.
• Confirm the patient’s location, callback number, and access details.
• Ask approved questions about the patient’s condition.
• Determine response priority through the authorized medical dispatch system.
• Dispatch or coordinate ambulance resources when included in the assignment.
• Provide protocol-based instructions within current qualifications.
• Relay patient information and scene hazards to responding personnel.
• Document call processing and participate in quality-review activities.

Skills

Communication

Attention to detail

Multitasking

Education

High school diploma or equivalent

Emergency Medical Dispatcher certification (if required)

Job description

County Emergency Communications in Harpers Ferry, IA seeks Emergency Medical Dispatchers to support urgent medical responses. Dispatchers gather patient data, establish priorities, and coordinate EMS resources under established protocols.

Responsibilities include receiving calls, validating location, and providing instructions. Training may be sponsored; certification as an EMS Dispatcher is preferred but not universal.